TERMS AND CONDITIONS

1. INTRODUCTION

Trio2u.com (the “Website”) is operated by Jerasia Apparel Sdn Bhd at Nos 2-8, Lorong 6E/91, Taman Shamelin Perkasa, 3 ½ Jalan Cheras, 56100 Kuala Lumpur. If you place an order through this Website, upon confirmation, a contract of sale will be executed between you and Jerasia Apparel Sdn Bhd, which will be governed by these Terms and Conditions and specifically by the Purchase Terms mentioned below.

2. PURCHASE TERMS

These Purchase Terms apply to all offers and contracts relating to the sale and delivery of Products by us. In other words, you agree to these Purchase Terms, when you:

  • order anything from the Website
  • accept an offer from us.


It is only possible to deviate from these Purchase Terms if agreed in writing by us.

We have different types of products as may be displayed on the Website from time to time (“Products”). All Products shown on the Website are subject to availability. This means that, although we strive to ensure our Website reflects the correct availability of stock, a Product shown on the Website may no longer be available for purchase.

Minor differences in colour and other variations in Products are possible as a result of different image acquisition, display technologies or other technical reasons. Jerasia Apparel Sdn Bhd is not liable for these variations and deviations. No rights can be derived from typing errors, product descriptions or manifest errors on the Website.


2.1. REQUIREMENTS TO CONCLUDE A CONTRACT WITH JERASIA APPAREL SDN BHD

You can only order on the Website if you are a consumer, not a reseller.

You guarantee that the information you provide to us in the request or order is accurate and complete.

All information on the Website is an invitation to treat only. In other words, the information does not constitute an offer. You agree that your order is an offer to purchase the Products listed. We are entitled to verify an order in advance at all times and/or to refuse to accept an order without providing reasons and with no liability to you or any third parties. If we do not confirm acceptance of your order, it is deemed to have been refused.

We may choose not to accept your order at our own discretion. Examples of when we may not accept your order are as follows:

  • If Product(s) are shown on the Website but are not or no longer available;
  • If we are unable to obtain authorisation of your payment;
  • If shipping restrictions apply to a Product;
  • If Product(s) shown on the Website contain a (manifest) error such as being incorrectly priced or otherwise incorrectly described.

In the event that we do not accept your order in full or in part, we shall be entitled to cancel your order without incurring any liability to us. Following the cancellation, we will provide you with a refund via store credit for the cancelled amount paid to us.

Jerasia Apparel Sdn Bhd fully reserves the right to refuse to accept any order that it knows or reasonably suspects was made with the assistance or involvement of any software, bot or other automated means.

Acceptance of your order and the formation of a contract of sale occur when you receive a confirmation from us that the Product(s) have been shipped to you from our Warehouse.


2.2. MAINTENANCE OF PRODUCTS

Kindly pay attention to the washing and maintenance instructions on the labels of the Products. We are not liable for any damage resulting from improper care of the Product.


2.3. ORDER CANCELLATION

Kindly contact our Customer Service team for more details.


2.4. PRICE

The prices stated are in Malaysian Ringgit (MYR) and includes GST. We reserve the right to make changes prior to an order placed by you. We reserve the right to limit, terminate or make changes to any offers or discounts at any time. We charge delivery costs. The delivery costs may vary depending on location. Delivery costs are charged separately, itemised and added to the total amount of the order.


3. USE OF THE WEBSITE

Please read through the Terms and Conditions for use of the Website carefully before using the Website and any other Trio related Contents on social media site including, but not limited to, Facebook and Instagram. By accessing and using the Website, you grant consent to these Terms and Conditions.


3.1. CONTENT ON THE WEBSITE

All of the content displayed on the Website including, but not limited to, logos, trademarks, graphics, photographs and images (“Content” or “Contents”), is owned by Jerasia Apparel Sdn Bhd or its affiliated companies. Except when explicitly permitted under this or any other written agreement with Jerasia Apparel Sdn Bhd, no portion of the Website or its Contents may be copied by any means. The Website and its Contents remain, exclusively, the property of Jerasia Apparel Sdn Bhd and its affiliated companies unless expressly agreed.


3.2. DISCLAIMER OR WARRANTIES

The Website and the Content are free of charge and provided 'as is' without any warranties of any kind. The information on the Website is for general information purposes only.

Jerasia Apparel Sdn Bhd does not warrant that the information contained in the Website are accurate, complete or current, or that the Website or the server that makes the Website available are free of viruses or any other harmful components. Jerasia Apparel Sdn Bhd does not provide for specific IT infrastructure or connectivity, and cannot warrant that the Website will be uninterrupted or error free.


3.3. LIMITATION OF LIABILITY

Your use of this website is at your own risk. Jerasia Apparel Sdn Bhd limits its liability, in respect of goods, the repair or replacement of the relevant goods or paying the cost of that repair or replacement. Otherwise, to the maximum extent permitted by law neither Jerasia Apparel Sdn Bhd nor any of their employees, officers, directors nor any of their contractors involved in creating, producing or delivering this Website and Content shall be liable, and you hereby discharge the aforesaid entities from any and all liability, for any direct, indirect, special, consequential or other loss or damage to any person or entity, however caused (whether by negligence or otherwise) that results from the use of, or the inability to use, this Website or Content, including damage caused by viruses or any incorrectness or incompleteness of the information on this website.


3.4. MISUSE OF THE WEBSITE

You are prohibited from using the Website to post or transmit any User Generated Content (as defined below) which infringes or may infringe third party intellectual property rights or which is threatening, false, misleading, inflammatory, defamatory, invasive of privacy, obscene, pornographic, abusive, discriminating, illegal or which could constitute or encourage conduct that would be considered a criminal offence, violate the rights of any party or which may otherwise give rise to civil liability or violate any law. Jerasia Apparel Sdn Bhd may deny you access to the Website at any time in its sole discretion, and which shall include situations where it is believed that your use of the Website is in breach of any of these Terms and Conditions and/or applicable laws.

You are prohibited from using the Website to advertise or perform any commercial solicitation.

You may not use any software, bot or other automated means or device to access, copy, affect or monitor any part of the Website or its content. You may not interfere with the operation of the Website or any transaction being made on the Website or help any third party to purchase any product on the Website.

You may not attempt to gain unauthorised access to any part or feature of the Website or any system connected to the Website by hacking, password mining or other illegitimate or unauthorised means.


3.5. USER GENERATED CONTENT

All opinions, comments, artwork, graphics, photographs, links, questions or suggestions, that you or other users of the Website post to the Website will be deemed non-confidential and non-proprietary. Jerasia Apparel Sdn Bhd shall have the non-exclusive, royalty-free, right to use, copy, distribute and disclose to third parties any User Generated Content for any purpose and in any medium. Jerasia Apparel Sdn Bhd will not be continuously monitoring User Generated Content published by you or continuously moderating between users. Any use by you of the User Generated Content is completely at your own risk.

You warrant that any User Generated Content published by you is original to you and does not infringe on any third party intellectual property rights, rights of privacy and does not contain any defamatory statements. You agree to indemnify Jerasia Apparel Sdn Bhd of any costs, expenses, damages, losses and liabilities incurred suffered by Jerasia Apparel Sdn Bhd related to any User Generated Content posted by you.

Jerasia Apparel Sdn Bhd reserves the right to block or remove, in whole or in part, any User Generated Content posted by you that is believed to be in violation of the Website’s Terms and Conditions, including materials which infringe or may infringe third party intellectual proper rights, rights of privacy or is deemed unacceptable to Jerasia Apparel Sdn Bhd.


3.6. UNSOLICITED IDEAS

Jerasia Apparel Sdn Bhd may not review or accept any unsolicited submissions of ideas, designs or other materials at its sole discretion. You should, therefore, not post any materials or ideas on the Website.

4. MISCELLANEOUS

4.1. AMMENDMENTS TO THE TERMS AND CONDITIONS

We reserve the right to make changes to these Terms and Conditions at any time at our sole discretion and without reference to you wherein you consent to the current Terms and Conditions applicable to you accordingly.


4.2. SUB-CONTRACTING AND ASSIGNMENT

Jerasia Apparel Sdn Bhd reserves the right to sub-contract, transfer, assign or novate all or any of our rights and obligations under the Terms and Conditions provided that your rights are not affected.


4.3. EVENTS BEYOND REASONABLE CONTROL

Jerasia Apparel Sdn Bhd will not be responsible for any delay or failure to comply with our obligations and policies when the delay or failure arises from any cause with is beyond its reasonable control.


4.4. APPLICABLE LAW AND JURISDICTION

The Terms and Conditions shall be governed by the Laws of Malaysia. Malaysian Law applies to any contracts of sale. Any dispute which may arise under these Terms and Conditions shall be under the exclusive jurisdiction of the Courts of Malaysia.